EcoFlow is committed to protecting user privacy and data security in a transparent and responsible manner. We aim to protect user data to the highest standards and provide users with trustworthy products and services.
Global Data Centers
Ecoflow has established a total of 5 data centers worldwide, located in AWS California, USA; AWS Frankfurt, Germany; Azure Arizona, USA; Azure West Central Germany; and Alibaba Cloud Shenzhen, China.
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AWS US
California
AWS Germany
Frankfurt
Azure US
Arizona
Azure Germany
West Central
Alibaba Cloud
Shenzhen
Data Centers
Acceleration Nodes
Compliance and Certification
We comply strictly with international standards and have obtained a number of compliance accreditations and certifications to ensure product safety and quality.
TRUSTe
TRUSTe is a global data privacy certification. It helps companies comply with data protection regulations such as GDPR and CCPA and enhance their privacy management capabilities.
NISTIR 8259
NISTIR 8259 provides cybersecurity guidelines for IoT devices. This helps manufacturers ensure that devices are equipped with basic cybersecurity functions to ensure data privacy.
NISTIR 8425
NISTIR 8425 complements NISTIR 8259. It provides further operational guidance to ensure data privacy and security during the operation of IoT devices.
PSTI
PSTI certification is a UK security law aimed at protecting consumer IoT devices from cyberattacks, in addition to preventing data leaks and privacy violations. The law reflects the growing security needs surrounding IoT devices and mandates that manufacturers take reasonable security measures to protect devices and user data.
ISO 9001
ISO 9001 is a standard for quality management systems that ensures organizations continue to meet customer and regulatory requirements relating to the quality of products and services.
FCC SDoC
An FCC SDoC is a supplier's declaration of conformity that ensures a product complies with the electromagnetic compatibility standards of the U.S. Federal Communications Commission. It primarily applies to communications equipment.
SRRC
SRRC is a Chinese certification standard for radio devices. It ensures that devices comply with regulations when used in the Chinese market, prevents frequency interference, and indirectly ensures secure communications.
ISO 13849
ISO 13849 is a functional safety standard for mechanical equipment. It primarily governs the control systems of industrial equipment to ensure the proper functioning of safety features.
GDPR
GDPR is the EU’s regulation to protect personal data privacy, regulate company data handling, and strengthen user control over personal information.
CCPA
CCPA and CPRA are California data privacy laws granting consumers rights to know, access, delete, and opt out of personal data sales, improving corporate data transparency and compliance.
Resource Center
Welcome to our Resource Center, where you can find a variety of documents and white papers on our latest security, privacy, and compliance practices. Explore our resources to learn more about how we ensure the safety and privacy of our products and services.
White Paper Title: Security and Privacy Compliance White Paper
Learn more
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